Checkatrade Reviews

Reviews are something you see a lot of – thing is, people will only normally write about something if they’re not happy about it. We’ve all been on tripadvisor after booking a holiday and seeing the scathing reviews. Panicking, then getting to the hotel, it being stunning and you wondering how someone could have had such a bad experience?!

The fact our customers have gone out of their way to write about the amazing experience they have had with Metcalfes is something we’re very proud of.

Read some of our reviews below:

New radiators fitted and installed.

“Had 1 radiator replaced and another installed. Very clean and tidy job considering wall was drilled for new pipework, there was no mess for me to clean up. Would definitely use this firm again and will recommend to family and friends. Thanks for a great job well done.”

Verified by Email with Checked & Vetted – Customer in Boldon Colliery – 15 June 2016


New Worcester boiler fitted.

“Work carried out for retired lady on her own. Excellent work done on time. Staff very polite and helpful. Manager easy to get hold of. Would recommend for anyone who has elderly relatives needing work done.”

Verified by SMS with Checked & Vetted – Customer in Peterlee – 9 May 2016


New boiler fitted.

“Contacted a few plumbers. Those that came to see the boiler were very negative about the job as our boiler was in a fitted cupboard. However Michael gave it a lot of thought and came up with a solution to everything. He also liaised with his joiner to rebuild the cupboard fitting around the new boiler, which was moved to an adjacent wall so that it complied with all the new regulations about access etc. When the job was finished you wouldn’t know the cupboard had been touched.”

Verified By Email with Checked & Vetted – Customer in Darlington – 25 September 2015


New boiler fitted.

“Excellent work carried out from beginning to end. Very professional and polite. Would highly recommend then to anyone. Very happy with the work. Excellent service!”

Verified By Email with Checked & Vetted– Customer in Durham – 24 September 2015


New boiler and radiators fitted

“Very satisfied customer. They were polite, courteous and friendly. The work was all finished off very well and no mess was left behind. I have used this company before and will certainly use them again when I need to.”

Verified By Email with Checked & Vetted– Customer in Durham – 4 September 2015


Fitted new condensing combine boiler and two new radiators.

“Competitive rates. Very pleasant and helpful when discussing my requirements. Work was carried out to a high standard and use of equipment explained well.”

Verified By Email with Checked & Vetted– Customer in Durham – 1 September 2015